What Is Lea Pro?

April 10, 2024

Leasing teams are constantly juggling inbound leads, community tours, applications, and more, all while trying to create a great experience for prospects and renters. On top of their already busy schedules, how renters search for and engage with properties has fundamentally shifted never to stop. Renters are browsing listings, chatting with leasing agents, and scheduling tours around the clock. They expect answers on demand day and night.

But while renter behavior runs 24/7, on-site leasing teams cannot. Staffing budget constraints mean most properties cannot consistently connect after hours and on weekends and holidays. But slow responses allow competitors to steal the deal and let your leads run cold… until now.

Enter, Lea Pro - AI that sells and is transforming lead management for property management companies.

24/7 renter support across all channels

The truth is, when prospects are researching rental options, they want prompt, personal support. They don't want to wait around for answers, and often that means the first community to respond to a renter’s inquiries has the leg up. But at scale, providing that consistent connection is nearly impossible without automation. There are only so many hours in the day and much more for your teams to handle than simply managing inquiries.

Lea Pro solves this through real-time lead engagement over phone, email, text, or chat – whatever channel your renter prefers – responsively answering questions, overcoming objections, and scheduling tours. Lea Pro’s AI architecture was built to get to know leads through interactive conversations, keeping track of their preferences to make relevant recommendations tailored to their needs. With 24/7 availability and emotionally intelligent responses, Lea Pro builds authentic rapport leading to a stronger renter experience and quicker conversions.

Conversion-driven sales for more leases

Lea Pro doesn't just provide personalized support for inquiries at all hours - it is AI that truly sells. Developed with a sales-first mentality, Lea Pro knows how to overcome objections, persuade leads to take action, and nurture renters along the buying journey, all with the patience and knowledge of your best sales reps.

Lea Pro also takes a persistent omnichannel approach to lead nurturing. Since even the hottest rental leads don't always convert on first contact, Lea Pro ensures no prospect falls through the cracks with her multi-touch nurturing sequences. After the initial conversation, Lea Pro will automatically follow up over the prospect's preferred channels with tailored communications that keep your community top-of-mind and lead the renter to convert.

The future of leasing is here

Lea Pro has already transformed leasing operations for many multifamily property management companies, leading to an average of 42 hours saved per week per property, as well as 68% more lead-to-tour conversions. Meanwhile, your on-site staff can remain focused on creating connections with renters and ensuring your community is operating smoothly – no more distractions from administrative tasks like booking tours. Lea Pro is the force multiplier that optimizes operations while elevating the renter experience from first touch to last.

The future of leasing has arrived - don't settle for yesterday’s AI leasing assistant. Schedule a demo with a Lea Pro expert.

What results can I achieve with Lea Pro?

Property management companies are always looking for ways to streamline operations, boost conversions, and deliver an exceptional renter experience. However, achieving these goals can be challenging without the right tools and technologies. That's where Lea Pro comes in – an AI-powered leasing assistant that supercharges your leasing process.

Sales-focused for more conversions

At its core, Lea Pro is designed to help you capture every lead and nurture them with personalized, automated outreach. With 24/7 availability across channels like phone, email, text, and chat, no prospect slips through the cracks. Plus, with multilingual support, you can break down language barriers and connect with a wider range of prospects. Engaging renters promptly and in their preferred communication style builds strong connections that increase tour and conversion rates.

But Lea Pro doesn't just capture leads – it allows you to scale your lead management efforts without expanding headcount. By handling labor-intensive tasks like responding to inquiries and scheduling tours, Lea Pro frees up your team to focus on what they do best: delivering outstanding customer service that creates loyal, satisfied residents.

Real-world successes with Lea Pro

Property management companies have experienced tangible ROI with Lea Pro engaging, qualifying, and nurturing their leads, like:

  • 42 hours saved per property, per week
  • 68% more lead-to-tour conversions
  • 44% more after-hours conversions

TLR Group, one of the top property management companies in Tampa, saw transformative results by implementing Lea Pro across their portfolio of apartment communities. Within just one year, they achieved a 5% increase in leads, a 40% increase in tours scheduled, a 23% increase in completed rental applications, and most impressively, a 57% increase in overall move-ins.

American Landmark, one of the fastest-growing property management companies in the United States, put a focus on delivering exceptional customer service with the help of Lea Pro. Their leasing teams were able to nurture more prospects into touring by leveraging Lea Pro's AI capabilities, resulting in 43% more lead-to-tour conversions. Simultaneously, American Landmark saved $661,680 in operational costs and 36,760 hours of leasing agent time across their entire portfolio.

More conversions and leases with Lea Pro

Achieving these kinds of outcomes is game-changing for any company, but the true value of Lea Pro goes beyond the numbers. In a world where renters have more options than ever before, standing out is vital. Lea Pro empowers you to capture their attention from the first interaction and nurture those connections in a personalized way. By meeting modern consumer expectations for fast, convenient communication, you demonstrate your commitment to putting renters first.

To begin boosting your properties’ conversions and save countless hours across your portfolio, schedule a demo with a Lea Pro expert.

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Apartment List
AUTHOR
Apartment List is a technology-driven rental marketplace with nearly 6 million units on the platform, reaching millions of renters on their path to find their next home each month. Apartment List was founded with the mission to deliver every renter a home they love and the value they deserve. Read More
Meet the CEO

Matthew Woods
CHIEF EXECUTIVE OFFICER
Matthew Woods
Matthew Woods is CEO of Apartment List, the fastest-growing rental marketplace in the U.S., with a vision to deliver every renter a home they love. Matthew believes renting should be a personalized experience and is leading Apartment List with transparency and innovation.
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