Northlake Apartments

Since I moved here, valet trash has never been picked up regular, yet we are charge monthly. Management is very poor communication when it comes to tenants and their responsiblity for upkeep and safety. Tenants are ignore and blow off until someone file charge, yet corporate or management doesn't address the issues with tenants. Lease offers special accommodate to veterans, yet I haven't reap any of them but management is quick to charge extra payment for electricity charge eventhough tenants has it with JEA. Whwn asked and show proof that these charges shouldn't applied, tenant are told that JEA is a liar, yet no explanation is give; which make tenants feeling frustrate about recommendment Northlake apartment to any future tenants. The grounds are poorly keep, and their is no amenites other than the pool, doesn't seems to be open on hot day.Laundry room only have about 2 washers and maybe 2 dryers working . Yet rent is very much higher than others apartment and offers more. When my lease is up or soon as I can get the two month early moved out, I will be going. I have live in California, Texas, but this place is the worst. That's my honest opinion.

Since, I've been here, valet trash is never picked up on time, yet we're charge for it monthly and no compensate. Management is not very knowledgeable of all the activity, when approach them about safety or thefts. Tenants are blow off, or giving excuses, or they have to check with corporate.I'm a disability veteran, and special accommodate asked for as to tenants has never been applied, being ignore, and never offers. Unauthorized charge on my account was applied and I was force to pay or extra fees was applied to my portal, and each day is worst them before. A friend of my moved here from SC, and I have regret